An Integrated Model Proposal For Increasing The Effectiveness Of Security Service Production: A Multi-Criteria Maximal Covering Model

Research Article
Osman Demirdöğen, Hamit Erdal and Engin Acar
DOI: 
xxx-xxxx-xxxx
Subject: 
Social science
KeyWords: 
law enforcement, service production, intervention to social events, maximal covering location problem, multi-criteria decision- making, mathematical programming.
Abstract: 

The loss of life and property can be prevented by the timely and efficient intervention of the intervention units to social events (IUSE). In this study, in order to increase the effectiveness of IUES, it's aimed to provide decision support for them to be used most efficiently re-deployment to the district stations. In this context, criticality values obtained by the event (incident) points to be covered by the IUSE in order to benefits, opportunities, costs and risks criteria, for Erzurum province experience and it's provided input to the mathematical model with obtained criticality values. Optimal solutions, obtained from proposed multi-criteria maximal covering model, is presented to decision makers. A 22% improvement is achieved at covering rate of the event points with changing the deployments of three units. It is obtained that for reaching 100% coverage, it will be needed to establish four new units more. The obtained results have been evaluated by the experts and found reasonable.